• • This return policy is only effective if you return the item(s) within 7 days from the date of receiving your parcel. Any shipping fee required for the return will be at your own cost.

• • Item(s) must be in original condition, with the original packaging, original tags, and labels attached.

• • Inspection will be carried out to ensure all item(s) are in their original condition before any confirmation on your return. It will usually takes 3 to 7 working days to process your request before we could confirm, process and ship out the replacement / exchanged item(s) to you.

• • Return is only applicable for item(s) purchased via our online store and delivered in Malaysia. However, return is not allowed for prescription glasses. Make sure prescription provided are accurate.

• • This return policy is only applicable to item(s) delivered across Malaysia.

• • For successful return, shipping fee of RM7 (Peninsular MY)/ RM15 (East MY) will be charged.

• • For unsuccessful return that do not meet our policy, the item(s) will be returned to you at your own cost.

• • In any event if there is any defect item(s), inspection will be carried out prior to any confirmation of replacement /exchange. Upon confirmation given, any shipping fee incurred for ship out the replacement / exchange item(s) will be bear by the Company.

• • Strictly no exchange after 7-days upon receiving your parcel.

HOW DO I RETURN MY ORDER?

Kindly email AnsonOptical@outlook.com , request for Return forms.